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ThoughtBeam Privacy Policy

Effective Date: October 9, 2025

Introduction

Synapsis Medical Technologies Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information through the ThoughtBeam app (the "App"), available in Canada and the USA.

1. Information We Collect

Local Data Storage: The App primarily stores all journal entries and user data locally on your device. We do not collect or store personally identifying information such as your name, email address, or phone number.

Subscription and Payment Information: For users who opt for paid subscriptions, we collect and store minimal necessary data to manage your subscription, billing, and compliance purposes securely via trusted payment processors. This data is used solely to provide our services and fulfill legal obligations.

Third-Party AI/ML Services: We use select trusted third-party AI/ML service providers to offer certain app features. These services may process data in ways defined by their own privacy policies. We do not share your PII with them, and journal content is handled according to strict contractual confidentiality and security terms.

2. Use of Information

We use collected data exclusively to:

  • Provide and improve the App's journaling and subscription services.
  • Comply with legal and regulatory requirements related to payments and services.
  • Communicate with you about the App, subscriptions, and updates (if applicable).

3. Data Sharing and Disclosure

  • We do not sell, trade, or rent your personal data.
  • We disclose data only as necessary to:
    • Trusted third-party service providers for AI/ML processing, under strict confidentiality agreements.
    • Legal authorities when required by law, court order, or to protect rights.

4. Your Rights and Choices

  • Because the App does not collect PII, many consumer privacy rights under laws such as Canada's PIPEDA or California's CCPA do not apply directly.
  • For subscription data, you may request access, correction, or deletion by contacting us at the details below, subject to legal retention requirements.
  • Parents must consent to data collection under COPPA guidelines if users are under 13.

5. Data Security

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

6. International Data Transfers

Third-party AI/ML services may process data outside Canada and the USA. We ensure such transfers comply with applicable data protection laws and contractual safeguards.

7. Changes to This Policy

We may update this policy occasionally. When material changes occur, we will notify you through the App or other communication channels.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Synapsis Medical Technologies Inc.
103, 6030 88 ST NW, Edmonton, AB, Canada, T6E 6G4
info@synapsismedical.com