Delete your ThoughtBeam account

1. Open ThoughtBeam and sign in.
2. Open Profile from the button at the top of Home.
3. Tap Delete Account, then Delete My Account.
4. Confirm with Delete.

Email info@synapsismedical.com from the email address you signed up with, with the subject "Delete my ThoughtBeam account". We reply to confirm the request comes from you, then delete your account, our server records and your analytics in PostHog, and ask RevenueCat to delete its records. We cannot reach your iCloud or Google Drive, so remove your backup yourself as described below.

• Your account: email address, name and sign-in.
• Our server records about you: subscription status, AI usage counts and cover image descriptions.
• Your analytics in PostHog: the person record and its events.
• Voice recordings that versions of the app before 1.8.0 uploaded.
• From version 1.8.0, if you signed in with Apple, ThoughtBeam is removed from the apps that use your Apple ID.
• From version 1.8.0, deleting in the app also removes your encrypted backup from the iCloud or Google Drive your phone can reach. If it cannot, it tells you.
• Everything ThoughtBeam keeps on your phone.

• Subscription records held by RevenueCat, until you email us to have them deleted.
• Crash and error reports held by Sentry, which are not linked to your account.
• Content an AI feature sent to OpenAI, which OpenAI may keep for up to 30 days to monitor abuse.
• Purchase records Apple and Google keep under their own policies. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play subscriptions.

• Turn off backup in Profile, under Backup & Restore, and remove the existing backup as described above.
• Turn off AI features in Profile.
• Email info@synapsismedical.com to have your analytics, error or subscription records deleted.